Conflict Resolution & Delivering Constructive Criticism - 2026 January


Course number : 5000239    ID : 9474   

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Workplace Skills - Conflict Resolution & Delivering Constructive Criticism
This course teaches a six-step method for resolving conflicts and offers strategies for delivering constructive criticism effectively in team environments.

Learning Outcomes:

  • Apply a structured six-step conflict resolution process
  • Manage anger and emotional responses during conflict
  • Use the Agreement Frame to foster collaboration
  • Deliver constructive criticism professionally
  • Diffuse negative emotions when giving feedback
  • Set and achieve improvement goals through feedback
Audience: Anyone who would like to prevent and resolve conflict
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Class Details

2 Session(s)
Weekly - Tue, Thu

Location
Professional Development Center

Instructor
Ken Deffendall 

Tuition: 

$99.00

Registration Closes On
Monday, January 26, 2026 @ 12:00 PM

Schedule Information

Date(s) Class Days Times Location Instructor(s) Instructional Method
1/27/2026 - 1/29/2026 Weekly - Tue, Thu 06:00 PM - 08:00 PM Idaho Falls, Professional Development Center  Map, Room: PDC-Classroom 14 Ken Deffendall  ClassRoom

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